How to use AI tools without losing authenticity

We discuss what AI tools can be used for and some top tips for how to use them without losing your authenticity.

Shark Finesse
March 13, 2025
Articles

Using AI can be an incredible asset, but many people and businesses worry about losing their authenticity in the process. We discuss what AI tools can be used for and some top tips for how to use them without losing your authenticity.

What is AI and what are some examples of AI tools?

AI (Artificial Intelligence) is the simulation of human intelligence in machines that are programmed to think and learn like humans. It involves the development of algorithms and models that enable computers to perform tasks that typically require human intelligence, such as understanding natural language, recognising patterns, solving problems, and making decisions. One example of an AI tool is chatbots. Chatbots are AI-powered programs that can simulate conversation with users which are commonly used in customer service to answer questions and assist with customer enquiries. Virtual assistants are another AI tool that many businesses use. These can be tools like Siri, Google Assistant, and Alexa, which all use AI to understand voice commands and perform tasks such as setting reminders, playing music, or providing information. Another AI tool many people and businesses use is image recognition software. This includes applications like Google Photos that uses AI to identify and categorise images based on their content, making it easier to search for specific photos.

How to keep your authenticity when using AI tools:

1. Firstly, think of AI as a tool rather than a replacement. AI is there to assist you, whether that means generating ideas, helping with research, or even drafting content. However, the final product should always reflect your own thoughts and experiences. This way, your content remains genuine and relatable to your audience.

2. Engaging with your audience is another way to maintain your authenticity while using AI. Ensure you are actively seeking feedback and interacting with your readers or clients. This engagement helps you understand their needs and preferences, allowing you to tailor your content accordingly. AI can help you to analyse audience feedback, but the interpretation and response should come from you. This communication helps reinforce your connection with your audience and ensures that your content remains relevant and authentic.

3. Customising any AI-generated content can also help to keep your authenticity. While AI can provide a solid foundation, it's essential to add your own flair. Take the time to edit and refine what the AI tool produces. This could mean adding personal stories, adjusting the tone, or rearranging sections to better fit your style. The more you personalise the content, the more authentic it will feel to your readers.

4. Ensure you are continuously educating yourself and your employees about AI tools and their capabilities. Understanding how AI works and the limitations it may have can help you make informed decisions about its use. Attend workshops, read articles, or take courses to stay updated on the latest AI developments. This knowledge ensures you to use AI effectively while remaining authentic.

What we do

At Shark Finesse we have developed an enterprise-grade cloud application to help businesses standardise and simplify their value engagements across the entire customer journey.

Shark, a business value engagement platform used by 1000’s of customer-facing teams globally (e.g. pre-sales, sales, value teams, and customer success) is easy to use, intuitive and usable directly with the customer to negotiate the likely business returns from investing in a solution.

By adopting the Shark approach you will fundamentally transform conversations with new and existing customers, close more business, and differentiate from the competition.