Feature Guides

Everything you need to create the perfect business case

General

Add ValueHub as an App on your device

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You can add ValueHub as an App icon on your phone or tablet home screen or computers desktop.

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CRM Integration

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Shark can integrate with your CRM.

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Two-Factor Authentication (2FA)

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Secure your ValueHub account with Two-Factor Authentication (2FA).

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Business case

Business case details

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Capture the full picture with four guided sections - Executive Overview, Case Details, Goals, and Challenges, to keep every key customer conversation on track.

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Business case summary

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Central to creating a business case with ValueHub is the Summary screen.

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Deal progression indicator

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Move from benefits and costs straight to ROI figures you can reveal with confidence.

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Image picker

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You can now add images to business case sessions!

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Minimum return rate

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Set the customers minimum annual return rate percentage on the investment.

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Set the review period

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Choose a review period from 1 to 360 months.

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Sidebar navigation

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Sidebar navigation lets you quickly view business case details, benefits, costs, and ROI summaries, generate outputs, and use the built-in calculator—all from one place.

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Benefits

Add benefits to a business case

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Quantify the business case benefits from an extensive library of benefit calculators called Evaluators.

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Benefit graphing

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Enter customer data into the calculator to instantly see cash profile graphs and drill into performance for individual benefits or your total business case.

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Benefit modifiers

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You can now adjust benefits to accommodate for Adoption, Risk and Growth factors.

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Benefit notes

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Keep important notes about the business case.

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See if a benefit has been completed

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The benefit progress bar shows how much of a benefit has been completed.

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Benefit smoothing

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You can now smooth out the cash profile of individual benefits.

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Build your own benefits

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Now you can build your own benefits within ValueHub!

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Create business case preparation documents

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Before a customer visit you can send a document to help collect data pertinent to the business case.

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Editable benefit cash profiles

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Shark now allows you to freely edit a benefit cash profile.

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Add custom benefits

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If you already have a benefit you would like to add to the business case you can use the custom monthly and one time feature.

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Default beneft values

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When an input repeats across benefits, save it as a Default Session Value to reuse and instantly update it everywhere at once.

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Default start month

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You can now create a default start month across all benefits within your business case.

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Delete or duplicate a benefit

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Hover over any benefit to reveal quick actions for duplicating or deleting it.

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Filtering benefits

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Filter benefits by category, status, or source to quickly find and manage exactly the data you need.

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Integrated benefit layout designer

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ValueHub's enhanced Benefit Designer lets you start from ready-made categories or build your own using the benefit library, custom designs, or QPilot, with easy editing and powerful filtering.

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Renaming a benefit

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Rename a benefit title and give benefit sub-heading.

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Costs

Editable cost cashflows

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Shark now allows you to freely edit a cost cashflow.

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Cost cashflows

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Ability to view each cost cashflow.

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Add notes about the costs

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Each type of cost can have notes which will be added to the final output documents.

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Add recurring & non-recurring costs

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Include recurring and non-recurring costs in your business case.

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Reorder costs

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Easily drag and drop to reorder costs.

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ROI

Internal Rate of Return (IRR)

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IRR is displayed on the Summary screen when you have added benefits and costs.

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Net Present Value (NPV)

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NPV is displayed on the Summary screen when you have added benefits and costs.

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Payback

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Payback is displayed on the Summary screen when you have added benefits and costs.

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Outputs

Generate presentations

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ValueHub generates a pptx presentation for use in your preferred software (PowerPoint, Google Slides etc.)

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Generate spreadsheets

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ValueHub generates xlsx spreadsheets for use in your preferred software (Excel, Power BI, Google Sheets etc.)

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Generate long & short form ROI-based business case reports

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Having carefully crafted your business case you can choose to output in Short Form or Long Form docx for use in your preferred software (Word, Google Docs etc.)

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Output templates & customization

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The output template feature enables you to explore a variety of templates, select from fresh designs, and offers the capability to customize colors and add session images.

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Single Page Summary

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This single-page infographic provides a concise overview of a project's top benefits, total costs, and its Return on Investment (ROI).

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Session manager

Duplicate a session

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You can duplicate an existing session to create different variations of it.

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Create folders

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You now have the ability to create folders to organise all of your business cases within ValueHub.

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Session version history

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See all previous versions of a Shark session and restore from an older version.

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Cost of calculations

Cost of delay

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You've built the business case with your customer and then they tell you that they are going to delay the project.

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Cost of do nothing

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You've built the business case with your customer and then they decide that they are not going to move forward with you and have actually decided not to do anything at all.

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Cost of tender

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You've built the business case with your customer and then they tell you that they are going out to tender.

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Preferences

Adding a ValueHub profile photo

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You can add a photo to your ValueHub profile!

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Changing the name on your ValueHub profile

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This features allows you to update or change the name that is visible on your ValueHub profile.

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Changing your ValueHub password

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You can reset or change your password from within your ValueHub profile.

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Multiple language versions

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ValueHub has multiple languages versions available including English (UK), English (US), Dutch, Spanish, French, German and Italian.

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Themes

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With theme support you can change the user interface of ValueHub. Among the available themes are Light and Dark mode.

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AI

AI-assisted writing

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QPilot brings AI-assisted writing to ValueHub, letting users generate, refine, and improve content anywhere in a session with just a few clicks.

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QPilot benefit designer

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Design custom benefit calculations in seconds with QPilot just describe what you need, then review and refine the generated calculation and supporting information.

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QPilot (formerly SharkSense AI)

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This step-by-step guide will take you through how to create a business case using QPilot (formerly SharkSense AI).

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Value Realisation

Session Comparison

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Select sessions to compare benefit and costs, value realization, and produce reports.

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Collaboration

Business Case Survey

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Send customers an interactive survey to gather input on relevant benefits before your business value review session.

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Session collaboration

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You can invite others to collaboratively work on a business case session.

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Templates

Featured templates

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Quickly access a curated selection of ready-to-use business case templates.

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Template categories

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Easily find the right template with customisable categories displayed at the top of your case library, helping you quickly match the best business case to each prospect.

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Suggest a template or template replacement

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Easily suggest any business case as a shared community template directly from the business case card, with Admin users notified to review and approve it for wider use.

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AI-enhanced template search

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Use ValueHub's AI-enhanced search within the Case Library to instantly surface the most relevant business case templates for any prospect or customer.

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Template admin overview

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Admin users have full, independent control over templates in ValueHub.

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Template admin - category management

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Admin users have full control over template categories in ValueHub - adding, editing, or deleting categories and subcategories, which then appear in the Case Library.

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Template admin - template suggestion and review

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When a user suggests a new template, admins are notified by email and can review it directly from their dashboard

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What is a template?

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Templates in ValueHub are pre-built, reusable business cases that give you a ready-made starting point for any customer or prospect.

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Engage

Switching between Build and Engage

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Switch between Build and Engage in ValueHub without leaving the platform.

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Customize the business case

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Customize your business case live in Engage mode using the sidebar to edit case basics, details, goals, benefits, and costs while your customer watches the changes update in real time.

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Sharing options

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Share your finished business case as a PDF, PowerPoint, or Word file, or directly with a ValueHub Build user.

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Presenting within Engage

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Launch a live, interactive presentation of your business case anytime in Engage.

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Folders

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Organize your Engage business case sessions into custom folders and sub-folders, moving sessions from your Case Library with just a few clicks.

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Trash

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Restore or permanently delete business case sessions from the Trash, accessible via Engage's main menu.

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Adding an image

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Add, change, or remove business case images in Engage using the Images sidebar, either by uploading a file or searching ValueHub's image library.

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Adding or editing benefits

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Edit total and individual benefits in your Engage business case live using scale sliders, editable titles, and reordering.

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Adding or editing costs

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Edit, add, or delete non-recurring and recurring costs in your Engage business case using the Costs sidebar.

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Themes

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Customize the look and feel of Engage by browsing, searching, and filtering pre-designed themes.

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History & backups

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ValueHub automatically backs up your session every 10th auto-save and lets you access and restore previous versions through the History panel.

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QPilot in Engage

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Access QPilot (formerly SharkSense AI) from Engage's main menu to unlock AI-powered business case assistance.

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What is Engage?

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Engage lets you present Value Case sessions in ValueHub as live, editable slides.

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Case library

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Access your Case Library from the main menu to browse all available business case templates, using smart search and categories to quickly find the one you need.

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What we do

At Shark Finesse we have developed an enterprise-grade cloud application to help businesses standardise and simplify their value engagements across the entire customer journey.

Shark, a business value engagement platform used by 1000’s of customer-facing teams globally (e.g. pre-sales, sales, value teams, and customer success) is easy to use, intuitive and usable directly with the customer to negotiate the likely business returns from investing in a solution.

By adopting the Shark approach you will fundamentally transform conversations with new and existing customers, close more business, and differentiate from the competition.