Customer success teams use Shark to ensure their post-implementation reviews are consistent, structured and trusted by the customer.
These reviews can be held bi-annually, quarterly, monthly (or more frequently) to track baseline value KPIs and compare if you are on target with what was agreed pre-sale.Arrange a demo
Shark software has an easy to follow, step-by-step process to quantify the value for an investment in your solutions and services.
Agree the benefits that could arise from the implementation of your solutions or services - in other words, how your customer could save money or generate revenue by working with you.
Behind the scenes, Shark software uses an ROI calculator to manage all the maths for you. Shark software will calculate the value of the agreed benefits, compares them against costs and produces the 3 key recognised ROI measures:
Today’s view of how much you can make from the money you've put in.Learn more about NPV
The percentage return you'll get back each year.Learn more about IRR
How long it'll take to get all your original money back.Learn more about Payback
Shark software generates all the components of a business case in an easy to read format. You’ll receive the reports, spreadsheets, and presentations that your client needs to convince their boss, their colleagues or the board - with all the facts and figures of your value proposition, set out in straight-forward and believable way.
Shark can ship with pre-defined templates that are tailored to your requirements giving you the perfect way to start a business case session.
ANS started using Shark as we wanted to develop a structured process for collaboratively engaging customers with value conversations and building business cases. We have already seen fantastic results with customers, indeed a number of them contacting Shark Finesse themselves as they have been so impressed. The Shark platform now forms the underlying structure for our value engineering team for all our engagements and enables us to deliver value to our customers. The team at Shark Finesse are always quick to help and nothing is too much trouble, we would not hesitate in recommending them and their software to anyone that wants to put value as the focus of their customer conversations.
"sa.global required the Shark Finesse solution to deliver Business Value Assessments for our customers, to demonstrate the value and savings they could realise through the delivery of Microsoft Dynamics and sa.global’s services. The Shark Finesse team are very professional, helpful and supported the sa.global team to integrate the use of their software tool alongside our existing processes. Our customers have also commented on how easy the Shark tool and deliverables are to understand and use internally as part of a business case to demonstrate the value of migrating to Microsoft Dynamics 365."
"Fast return on investment. Whether manufacturing, wholesale or services - our ERP system is geared to the requirements of medium-sized companies to the core. Our aim is to quickly generate added value for the business with our solution, to support business processes, identify potential for optimization and generate growth. For us, a good ERP investment includes a quick ROI. It has never been easier with Shark Finesse to clearly show the benefits and the ROI for our customers and prospects in a structured manner. Shark Finesse helps us to develop the business case quickly and professionally. Thanks to the sophisticated cloud software, we get the results very easily at the push of a button."
"Our team was looking for a cloud-based ROI tool to accompany customer conversations with minimal maintenance. The continuous evolvements of the platform have allowed us to build customized templates for our varying business case requirements depending on the type of customer. When customers are asking to use it as they have been, Shark Finesse has proven to be effective."
"Sales is ever evolving and Siemens puts great emphasis on developing its professional sales force, delivering insightful solutions that bring real value and innovation to our clients operations. To help us achieve this we have utilised Shark's tools for a number of years, their team are highly professional and a real pleasure to work with, tailoring the platforms to meet our own and our customers needs. We can always rely on Shark, and look forward to future collaborations together."
"Shark Finesse has taken our client engagements to the next level, enabling Ellucian to distil the higher education expertise we have in our business into a clear, measurable proposition for our clients. Shark Finesse helps us develop more pipeline, progress opportunities and close more business."
"Shark Finesse has proven to be an excellent and indispensable tool to complement our presentations to our prospective clients. The fact that it is unbiased and produces clear uncluttered reports in various formats that can be visually altered is a huge bonus. I would recommend this tool to any company or investor that needs to see a clear projection of ROI."
"I have been using the Shark Finesse software for over a year. Not only is the software user-friendly and intuitive but it also is a true game changer in the sales process. Having the ability to quantify the value that one can deliver to an organization is critical. And being able to quickly and easily convert it into a full ROI analysis is the cherry on the cake!"