At Shark we've been busy building some of our most requested features - check out this article for latest release details!
At Shark Finesse we are continuously developing our software to make the user (and end-customer) experience the best that it can be. With this in mind, we are very pleased to announce that Shark now integrates with Salesforce CRM.
How does it work?
Once you have opened a Shark business case session, you can select the Salesforce icon located in the sidebar. Here you can choose the account and opportunity that you want the business case session added to. It's as easy as that!
This video will give you a step-by-step guide as to how this Pro-only feature works:
The Shark integration app (Salesforce CRM) is available from the Salesforce AppExchange and is easy to set-up by your Salesforce admin team.
If you would like any further information about this new functionality now, please reach out to your account manager who will be happy to discuss your own questions and requirements.