Scaling your customer value interactions with AI, from pre-sales to value engineering to customer success. Shark empowers client-focused business cases, from the simplest to the most complex.
SharkSense AI simplifies the creation of compelling business cases, aligning desired customer value with your solution and product offerings. By automating much of the groundwork, you can concentrate on fostering meaningful customer relationships and enhancing their experience, driving more value at every stage of the sales cycle.
With SharkSense AI, business case development is a streamlined, collaborative journey that brings clarity, speed, and customer-centric focus to the forefront.
Whether you are a consulting value engineer, solution architect or product manager, use Shark to engage your customer to discover the true value of your solution. By adopting this collaborative approach, you are ensuring your customer is brought into the value conversation and will be your sponsor when you’re not there.
Learn moreWe have solutions to meet all of your sales teams’ requirements; from software versions with full capability to versions that feature a more simplified and easy-touch interface. All used to maintain a consistent and flexible approach to value-based conversations with your customer.
Learn moreCustomer success teams use Shark to ensure their post-implementation reviews are consistent, structured and trusted by the customer. These reviews can be held bi-annually, quarterly, monthly (or more frequently) to track baseline value KPIs and compare if you are on target with what was agreed pre-sale.
Learn moreYour customer’s value journey should start right at the beginning of any engagement with your company, most of the time this begins with marketing. We have lots of different ways to help with demand generation, prospect re-engagement etc; from designing and integrating a simple, end-user value/ROI discovery tool for your website, to interactive forms created in Shark to spark a conversation with your customer or prospect.
Learn moreWith over 200 benefit calculators that are available in 6 languages, Shark can be used straight away (tailoring benefits to your own solution is also an option)
Use Shark directly with your customer to identify their current business issues and quantify the value of your solution
Shark automatically generates high impact business case outputs in Word, PowerPoint and Excel that are instantly ready for your customer to take away
Shark provides a complete environment for business case creation, sharing and storage
Create a unified and repeatable value-based selling approach across your entire organisation
Shark integrates into your CRM to help drive reporting, identify value trends and track and trace business cases against pursuits and opportunities
Use the business case survey to kick start your session by asking your prospects for some key data about their business. Configure it in Shark, send the survey link to your prospect, and then open the results in a Shark session. It couldn’t be simpler!