New Features - Session Sharing & Comparison

At Shark we've been busy building some of our most requested features - check out this article for latest release details!

Shark Finesse
September 20, 2020
Feature & Functionality Announcements

Here at Shark Finesse we’re continuing to build your most requested features into our software. We’re very pleased to say the following are now ready:

Business Case Session Sharing

There may be times when you're working on a customer business case with a colleague, however you might not work in the same office or even the same country. With this in mind, we've added functionality that allows you to share business case sessions within your Shark user community!

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PRO ONLY FEATURE - Business Case Session Comparison

Whilst creating the business case with your customer you may discuss different scenarios, for example, cloud vs. on-premise, available payment structures or best case vs. worst case. Shark gives you the ability to easily compare these scenarios using key data (ROI measures and benefits - both monthly and total). You can view these comparisons in a visual way straight from the software and you can also create outputs in both Word and Excel that are ready to give to your customer as part of your business case proposal.

Customer success teams can also use this functionality post-implementation to compare pre-deal business cases against post-deal analysis.

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What we do

At Shark Finesse we have developed an enterprise-grade cloud application to help businesses standardise and simplify their value engagements across the entire customer journey.

Shark, a business value engagement platform used by 1000’s of customer-facing teams globally (e.g. pre-sales, sales, value teams, and customer success) is easy to use, intuitive and usable directly with the customer to negotiate the likely business returns from investing in a solution.

By adopting the Shark approach you will fundamentally transform conversations with new and existing customers, close more business, and differentiate from the competition.