Mac OS Catalina and
Legacy Java 6 Dependencies

Please note: This applies to the old desktop version of Shark which is no longer supported.
Please upgrade to our new online version.
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The Shark software has a dependency on legacy Java 6 libraries for creating Word, Excel and PowerPoint presentations. Java 6 cannot currently be installed on Mac OS Catalina because there is a newer version of Java installed on the system. Attempts to reinstall legacy Java libraries upon upgrade of the OS may result in errors restricting installation. Some users have also experienced their previously existing legacy Java libraries have been moved or quarantined.

If you are unable to install the Java software from the Apple website as prompted in the Shark software you can you can download a patched version of the Java 6 libraries software here. Before running the file please close the Shark software. If you would like help in this process please contact Shark Finesse and request a remote support session

What we do

At Shark Finesse we have developed an enterprise-grade cloud application to help businesses standardise and simplify their value engagements across the entire customer journey.

Shark, a business value engagement platform used by 1000’s of customer-facing teams globally (e.g. pre-sales, sales, value teams, and customer success) is easy to use, intuitive and usable directly with the customer to negotiate the likely business returns from investing in a solution.

By adopting the Shark approach you will fundamentally transform conversations with new and existing customers, close more business, and differentiate from the competition.