Financial Terms

COO - Chief Operating Officer


The Chief Operating Officer - is responsible for the day-to-day management and operation of the business. Doesn't carry as high a level of responsibility as the CEO - as it doesn't specifically cover direct accountability to shareholders, investors, etc.


Stands for Chief Operating Officer - responsible for the performance and management of the core business excluding the external investor relationships. Invariably gets fired for poor performance - and can be the 'fall guy' who gets the bullet to protect the CEO.

What we do

At Shark Finesse we have developed an enterprise-grade cloud application to help businesses standardise and simplify their value engagements across the entire customer journey.

Shark, a business value engagement platform used by 1000’s of customer-facing teams globally (e.g. pre-sales, sales, value teams, and customer success) is easy to use, intuitive and usable directly with the customer to negotiate the likely business returns from investing in a solution.

By adopting the Shark approach you will fundamentally transform conversations with new and existing customers, close more business, and differentiate from the competition.