Financial Terms
Glossary

Outsourcing

Formal

'The transfer (or outsourcing) of part of an undertaking to a third party for better service or lower cost from a specialist in that niche'. Other benefits can include the release and refocusing of business resources to new areas of where more profits can be earned'.

Informal

Transferring part of your business to a third party who is going to run it for less, or provide a better service. Two choices here: a) It's for companies that cannot run part of their operation so they outsource it in frustration, or b) It's a great way of bringing niche expertise to tackle a non-core part of your business so that you concentrate on bigger and more profitable things.

What we do

At Shark Finesse we have developed an enterprise-grade cloud application to help businesses standardise and simplify their value engagements across the entire customer journey.

Shark, a business value engagement platform used by 1000’s of customer-facing teams globally (e.g. pre-sales, sales, value teams, and customer success) is easy to use, intuitive and usable directly with the customer to negotiate the likely business returns from investing in a solution.

By adopting the Shark approach you will fundamentally transform conversations with new and existing customers, close more business, and differentiate from the competition.